Refund Policy
We want you to love your ASoc piece. If something isn't right, here's how returns and refunds work.
30-Day Returns
Unworn items in their original packaging may be returned within 30 days of delivery for a full refund to your original payment method.
How to Start a Return
Email hello@asoc.studio with your order number and we'll send a prepaid label and simple instructions within one business day.
Refund Timing
Once your return reaches our workshop and passes a quick check, refunds are issued within 5–7 business days.
Exceptions
For hygiene reasons, pierced earrings and engraved or made-to-order pieces are final sale unless they arrive faulty.